hypothetical question about guitar delivery

['vishnu]

what would happen if person A posted a guitar to person B on ebay,a gibson say,£1000, and the guitar turned up,well packaged, with a broken headstock at the buyers address.....GPO don't insure expensive guitars for their real costs and i see £25/30 delivery costs all the time at ebay so i would imagine guitars are not properly insured most of the time.

so who gets fu*ked when this happens on ebay, who loses out,seller or buyer?
would the situation/result be the same for MUSIC RADAR too?

methinks the person to lose out would be the seller,yeah?

what's to stop a bad dood selling/posting a damaged gibson saying the damage occured in the recent transit transfer?

[Sporky_McGuffin]

It is the seller's responsibility to deliver the goods in the condition described.

['vishnu]

posted in the wrong place...nevermind

i have bought 3 lovely gibsons from ebay always thinking that they were insured for the full value...so in each occasion if anything went wrong the seller would have been out of money.fair do

i might have to post a guitar myself so i just wanted to be aware.thanks folks

[Sporky_McGuffin]

Also remember that if you (or any other seller) says "post at buyer's risk" it means nothing - it's still the seller's responsibility to ensure it's delivered in the condition described.

[ecc83]

Also remember that if you (or any other seller) says "post at buyer's risk" it means nothing - it's still the seller's responsibility to ensure it's delivered in the condition described.

Heh! We had a 30W head sent in once with just ONE layer of corrugated cardboard wrap and some cargo tape.
The sender was BLOODY lucky!

Dave.

['vishnu]

i suppose the above replies still hold good for "gift" payments?

[Sporky_McGuffin]

i suppose the above replies still hold good for "gift" payments?

Yes. But the buyer won't be able to claim via Paypal, so the seller has a better chance of getting away with not fulfilling their responsibilities.

Paypal gifts are meant to be just that - not payment for goods or services.

[grooverthebarbarian]

I think this is where courier companies can be more useful than the PO, but I'm sure if you're sending something like a guitar via parcel force, you must be able to get insurance to cover it.

There is the option to go pick it up as well, assuming you have a car of course.

And it must be down to the seller to make sure its appropriately packaged to make sure it gets there in one piece.