O2

[guitarcookie1]

Are really getting on my tits now...

Second time in twelve months that I've had no service for days, explain how I'm supposed to run a business and not be contactable unless I'm sat at my desk

[bertie]

, explain how I'm supposed to run a business and not be contactable unless I'm sat at my desk

same way as we did in the 80s before mobile phones were invented ?

[digitalscream]

same way as we did in the 80s before mobile phones were invented ?

The thing is, business methods - and customers' expectations regarding contactability - have moved on a long way since the 80s.

[bertie]

shouldnt then a good modern businessman allow for alternatives in the event of "business critical" communication failure

[timmyo]

Aye, business continuity / disaster recovery planning isn't just for big businesses, but I get how annoying it is to have total service outages when the mobile telcos actively promote themselves as the only necessary connectivity (as a generalisation mobile business revenues have increased throughout the recession as offices close and landlines are ditched in preference to home/mobile working for many SMEs and even big companies)

[ESBlonde]

BBC website says it's all hunky and dorey now, not that I have a problem on Vodaf One.

[guitarcookie1]

Aye, business continuity / disaster recovery planning isn't just for big businesses, but I get how annoying it is to have total service outages when the mobile telcos actively promote themselves as the only necessary connectivity (as a generalisation mobile business revenues have increased throughout the recession as offices close and landlines are ditched in preference to home/mobile working for many SMEs and even big companies)

Surely the only continuity plan against your mobile service going off for a few days is to have another phone on another network (another number, more cost, etc)?

I can still be reached but only by e-mail or the landline if I'm at my desk.

[timmyo]

Surely the only continuity plan against your mobile service going off for a few days is to have another phone on another network (another number, more cost, etc)?

I can still be reached but only by e-mail or the landline if I'm at my desk.

There's a difference between business-critical and inconvenient (and the latter might become the former depending on how long it lasts) - if not being able to be contacted first time every time is business critical then there are ways of mitigating that risk - e.g. one-number services that will route calls to mobiles, landlines, VOIP services either based on days/times or configurable on the fly. Business continuity planning is about identifying risks (eg reliance on technology/suppliers/staff or flood fire & pestilence), researching solutions and weighing up risk versus cost.Even if the resulting decision is 'do nothing' then it should be as a result of having done some BCP, rather than not having got around to doing it /soapbox

[bertie]

There's a difference between business-critical and inconvenient (and the latter might become the former depending on how long it lasts) - if not being able to be contacted first time every time is business critical then there are ways of mitigating that risk - e.g. one-number services that will route calls to mobiles, landlines, VOIP services either based on days/times or configurable on the fly. Business continuity planning is about identifying risks (eg reliance on technology/suppliers/staff or flood fire & pestilence), researching solutions and weighing up risk versus cost.Even if the resulting decision is 'do nothing' then it should be as a result of having done some BCP, rather than not having got around to doing it /soapbox

this,

If the only way of receiving/generating/doing current business is through a single mobile phone no on a single mobile provider...............not what Id call 'ideal'

[beed84]

All mobile phones, or whatever it is they've mutated into over the years, should be lined up and shot. Man should not have to depend on a small device for what humans have been conditioned to believe we can't manage life without. Life was more enjoyable without them in my opinion.