Native Instruments Web site

[Fez]

I bought the August CM issue but when I go to the Native Instruments web site I get an error message.
"Cannot connect to www.native-instruments.com" Now unless there is some way round it I need the authorisation code from the website so that I can use the free guitar rig on the CM DVD. I tried the web site at work and it seemed to be there but wanted some direct x thing downloading (need to be admin to do that assuming it's an executable). Does anybody know what I can do to get a connection to the NI site or some other way of getting the free guitar rig authorised?

Cheers

[Gdoubleyou]

http://www.native-instruments.com/#/de/?content=837

[Fez]

Thanks for the link but I still get the same result.

Cheers

[Gdoubleyou]

It's a flash site make sure you have the latest version of the plug installed, may also help to clear your casche.

[Ian B (again)]

They've been having issues for the past day or so, no demo downloads available, etc. I finally managed to get hold of the free Guitar Rig Go earlier and if it's the same as the CM version, I wouldn't be in any hurry to install it tbh, it ain't that good. Using the fiasco they call a service centre to authorize it didn't help, tho' seemingly I dropped lucky and managed it first time.

Guitar Rig Go can be got here

[LeeCM]

Hi there,

The version on the CM disc is Guitar Rig 3 LE, which is considerably better than Guitar Rig GO

Fez - I will PM you an alternative link to try.

- Lee

[Fez]

Still no joy with native-instruments.com. The Flash plug is that Adobe Flash 10?

Cheers

[LeeCM]

Hi Fez,

Yes, Flash 10 is the latest one. Did you try the direct link I sent you via private message? If that's no help either, please email us (our email addresses are on page 3 of the mag) and we'll try to get it sorted for you.

- Lee.

[Fez]

Lee I don't have anything in my inbox.
I loaded flash 10 but no improvement
I will email you when I get home.
Someone at work suggested trying Moxilla firefox - might be worth a try.

Cheers

[Fez]

The story so far - eventually I found out that the Native instruments website needs Explorer 7 & guess what I have 6 so I downloaded Mozilla Firefox and lo and behold when I sent the activation code from my memory stick (music pc not connected to web) the service centre fired up. Ah but could I create an account & log into it, NOT A CHANCE it's a complete farce so I still can't try guitar Rig out & I shouldn't think I will be buying anything from Native Instruments anytime soon.

Many thanks to Tim at CM for trying to get me sorted.